To identify whether the congestion is at switch port end or LAN port end just see the flow of packets.
Packets received should not be much larger the packet send . If the packet received is much larger than packet sent then it would result in congestion at Lan port end. Its effects are : slow webbrowsing, connectivity loss for short duration(in min) etc. This is may be due to the behaviour of operating system. To resolve: 1>disable the LAN card for minute to discard incoming packets if not then , 2>shut the system for 5-10 minutes so that incoming packets would be discarded. Repeat it once or twice if necessary.
Fig : Congestion at Lan port
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